Do you have a minimum order quantity?

One of the best things about Duck Island is that you can order as few or as many cases
as you like.

How do I get free delivery?

Packaging, Carriage, Insurance and Handling are FREE for all orders (ex vat) over £145, and
£8.85 for orders under £145. Mainland UK excluding Scottish Highlands. Please enquire
for Scottish Highlands and non-mainland UK.

When can I expect delivery of my UK order?

Delivery usually takes up to 2-3 working days.

How can I pay for my order?

We offer a variety of different payment options to make things easier for you.
Orders can be paid for by Direct Debit, Cheque, BACS or with a credit/debit card.

Do you offer credit?

Credit is offered at Duck Island’s discretion and is typically granted at 30 days after the
invoice date. Please enquire for more information.

How do I request samples?

Request samples by filling out this form.

Are you environmentally friendly?

Duck Island champions sustainable and environmentally-sound business
practices and we are committed to minimising the impact of our activities
on the environment.

All 250ml bottles can be replenished from our 5 litre containers with easy-fill
pumps, enabling their repeated use. We always endeavor to use recyclable
materials and packaging wherever appropriate, underscoring our
commitment to responsible luxury.

We recognise the value of wellbeing in today’s society. This is why
Duck Island toiletries invite your guests to immerse themselves in a world of
sumptuous pleasure this is also kind to the body. Our toiletries are Paraben
and Mineral Oil free and are never tested on animals.